Frequently Asked Questions
Find answers to common questions about our events, registration process, and exhibitor opportunities.
To register for an event, navigate to the "Events" page, select the event you're interested in, and click "Register". You'll be prompted to create an account or log in if you already have one. Follow the on-screen instructions to complete your registration.
You can modify your registration details by logging into your account, going to "My Events", selecting the specific event, and clicking "Edit Registration". Make your changes and save them.
Yes, you can register multiple attendees at once. During the registration process, select "Group Registration" and follow the prompts to add all required attendees. Group discounts may apply depending on the event.
The registration fee typically includes access to all scheduled sessions, networking events, lunch and refreshments during the event, and access to presentation materials after the event. Specific inclusions may vary by event, so please check the event details page.
The event schedule is available on the event details page. Once registered, you can also access it from "My Events" in your dashboard. We also provide a mobile app for easy access to schedules, maps, and other event information.
Yes, our mobile app is available for both iOS and Android devices. Search for "EventConnect" in your app store. The app provides access to schedules, speaker information, venue maps, networking features, and real-time updates.
To apply as an exhibitor, go to the event page and click on "Become an Exhibitor". Fill out the application form with your company details and booth requirements. Our team will review your application and contact you with next steps.
We offer standard (3x3m), premium (6x3m), and custom booth options. Prices vary by event and booth size. Standard booths typically start at $2,500. Detailed pricing information is available on each event's exhibitor information page.
Booth setup is typically available 1-2 days before the event. Specific setup times will be provided in the exhibitor information package sent after your application is approved. Early access may be arranged for complex booth setups.
We accept credit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. For government organizations, we also accept purchase orders. Payment options are displayed during the checkout process.
Cancellations made 30+ days before the event receive a full refund minus a processing fee. Cancellations 15-29 days prior receive a 50% refund. No refunds are issued for cancellations less than 15 days before the event, but registration may be transferred to another person.
We offer early bird discounts (typically 15-20% off) until a specified date. Group discounts are available for 3+ attendees from the same organization. Students, academics, and non-profit organizations may also qualify for special rates.
Accommodation is not included in the standard registration fee. However, we partner with nearby hotels to offer discounted rates for attendees. These partner hotels can be found in the "Accommodation" section of the event page.
Transportation options vary by venue and city. Each event page includes a "Getting There" section with detailed information about public transport, parking, shuttles, and airport transfers. For some larger events, we arrange complimentary shuttle services from partner hotels.
Yes, complimentary high-speed Wi-Fi is available throughout all our venues. Connection details will be provided in your registration package and displayed at the venue. For exhibitors, dedicated high-bandwidth connections can be arranged for an additional fee.
Still have questions?
Our team is here to help you with any queries you might have.
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